Quick answers to the questions we hear most. Can't find what you're looking for? Just ask →
We accept all standard print-ready formats:
Vector files (EPS, PDF) are strongly preferred for large-format work because they scale without quality loss. Raster files must be at least 70–100 DPI at full size. All fonts must be converted to outlines/curves before submitting.
Upload files directly on our Submit Artwork page — we accept files up to 2 GB.
Resolution requirements depend on how far away the sign will be viewed:
A good rule of thumb: set your canvas to the actual print size in inches and use 70–100 DPI. If the file is truly vector (EPS, PDF), resolution is not a concern.
All fonts must be converted to outlines/curves before submitting to avoid font substitution issues.
Yes — add bleed on all sides beyond the finished dimension. Requirements vary by product:
Keep important content (text, logos) at least 0.5 inches away from the trim edge.
Our core focus is production printing. If your files are print-ready, we can go straight to press. For minor adjustments — color corrections, resizing, converting to the correct color space — we can often accommodate these for a small fee.
For full design work from scratch, we recommend working with a local graphic designer and then submitting the final files to us. Contact us and we can point you in the right direction.
Yes. For first-time orders and any job with custom sizing or complex design, we send a digital proof for your approval before we print. We do not begin production until you approve the proof in writing (email is fine).
For reorders of an already-approved file, we can skip the proof step if you request it — which helps speed up turnaround.
Standard turnaround is 3–5 business days from the time we receive approved, print-ready artwork. This covers most banners, posters, yard signs, window graphics, and similar flat-print products.
More complex jobs have longer lead times:
The clock starts once artwork is approved — not when it's submitted. Getting us print-ready files on day one is the fastest path to delivery.
Rush orders are available depending on current production queue and job complexity. Call us directly at 713-240-6473 to discuss — don't submit a quote form for true rush requests, as the phone is the fastest way to confirm availability.
Rush orders typically carry a surcharge. Same-day is possible for simple jobs (e.g., a single standard banner) when submitted before 10:00 AM and the queue allows.
Use our Order Status page — enter the email address you used when placing your order to see current status. You'll also receive an automatic email whenever your order moves to a new stage (In Production, Complete, etc.).
For urgent inquiries, call us at 713-240-6473.
We carry a wide range of substrates for every application:
Not sure which material is right for your application? Ask us — we're happy to make a recommendation.
Standard finishing options include:
Specify your finishing requirements when submitting artwork or requesting a quote.
We print in CMYK. For best results, submit files in CMYK color mode — RGB files will be converted and colors can shift slightly in the process.
If you have strict Pantone or brand-color requirements, include the PMS values in your project notes. We'll do our best to match within the gamut of large-format inkjet printing. For critical color matching, we can produce a physical proof sample upon request (additional charge may apply).
Outdoor lifespan depends on the material, UV exposure, and use:
Houston's intense sun and heat will shorten these estimates if the sign faces direct south/west exposure without shade. Lamination significantly extends outdoor life for all banner materials.
There is no minimum order quantity for most products — we happily print a single banner or one vehicle wrap. Some products (screen-printed yard signs, political signs) have minimum quantities due to the production process; these are noted on the quote.
Volume discounts apply automatically — the more you order, the lower the per-unit price. Use our price estimator to see how quantity affects your total.
We offer local pickup from our Katy, TX location at no charge, and local delivery within the greater Houston area (fee may apply depending on distance and order size).
We do not ship nationally. If you are outside the Houston area, please contact us to discuss options.
We accept all major credit cards (Visa, Mastercard, Amex), ACH/bank transfer, and checks for established accounts. Payment is typically required before production begins for new customers. Net terms are available for wholesale accounts with an approved credit application.
If we make a production error — wrong size, defective print, damaged goods — we will reprint or refund at no charge. Please inspect your order on receipt and notify us within 5 business days of any issues.
We do not accept returns for customer-provided files that were approved at proof stage (typos, color choices, design changes are the customer's responsibility). This is why we always recommend reviewing proofs carefully before approving.
We are a print production shop — we produce the graphics but do not offer installation services. All finished prints are ready for pickup or shipping so your installer or signage company can apply them.
If you need an installer, we're happy to point you toward local sign shops that handle application. Just ask when you call.
Absolutely. Most of our products are designed for self-installation:
Vehicle wraps require a professional installer — improper application can damage the vinyl. We print the wrap graphics print-ready; bring them to a certified wrap installer for application.
Yes — wholesale is our core business. We started as a trade printer serving other sign shops, and wholesale partners continue to make up a large part of our production volume. We offer blind shipping (no PSP branding) and competitive wholesale pricing for qualifying accounts.
To set up a wholesale account, contact us with details about your business and typical order volume.
Yes. Agencies and marketing firms that place regular orders are eligible for trade pricing. We're used to working with agencies that manage print on behalf of their clients — we handle production, you handle the client relationship.
Get in touch to discuss a trade account and pricing structure that works for your volume.
Material swatches are available for wholesale accounts and large-order customers. If you're evaluating a substrate for a client presentation or need to confirm finish quality before committing to a large run, reach out and we'll do our best to accommodate.
Call us, send a message, or get an instant price estimate.